Vision, Mission and Values
The Centre de Reconstruction Esthétique et Orthopédique du Québec (CREOQ) was founded in 2021 by twin sisters Dr. Perry and Dr. Marie Gdalevitch, plastic surgeon and orthopedic surgeon respectively.
They created the center with the firm conviction that a specialized surgical center, managed by two specialist surgeons, represents an advantage in terms of quality assurance and the safety of surgical patients treated there.
This clinic project was founded on the need to offer an optimized environment, very different from what is found in hospitals, all in a spirit of customer service for both patients and surgeons. Through a more humane approach, in a warm and comforting setting, the Gdalevitch surgeons wish to offer their patients the assurance of care based on their own values: surgical excellence and the highest safety with an attentive and personalized approach.
By combining their mutual expertise, the Gdalevitch sisters have created in CREOQ an environment where patients could have a positive and peaceful experience, while providing employees and surgeons with state-of-the-art technology, allowing them to perform complex plastic and orthopedic surgeries in a safe environment guaranteeing excellence. We also wish to prioritize a culture of employee appreciation by offering a stimulating, collaborative, and healthy work environment.
Defining the vision, mission, and values of a surgery center is essential to guide its operations, align its staff, and communicate its objectives to patients and partners. Here are the vision, mission, and values specific to the Centre de Reconstruction Esthétique Orthopédique du Québec.
Vision
“To be the leader in quality, innovative, and accessible ambulatory surgical care, transforming lives through clinical excellence and commitment to patient safety and well-being.”
Mission
“To provide high-quality, safe, and personalized surgical care, focusing on patient safety and satisfaction, while fostering a collaborative and respectful work environment for our staff.”
Values
- Excellence: We strive to exceed expectations through exceptional care and high-quality practices.
- Continuous Training : We invest in our team’s continuous education to stay at the forefront of medical advances.
- Safety: We implement the strictest safety protocols to protect our patients and staff
- Risk Management: We have systems in place to identify, evaluate, and mitigate risks.
- Respect: We treat each patient with dignity, respect, and compassion, considering their needs and concerns
- Staff Respect : We create a work environment where each staff member feels valued and respected.
- Staff Respect : We create a work environment where each staff member feels valued and respected.
- Innovation: Adoption of New Technologies: We constantly seek ways to improve our services through the integration of new surgical technologies and techniques.
- Encouraging Creativity : We support innovative initiatives and encourage our team to propose new ideas to improve care.
- Encouraging Creativity : We support innovative initiatives and encourage our team to propose new ideas to improve care.
- Accessibility Care for All: We are committed to making surgical care accessible to all, regardless of financial or geographical barriers
- Transparency : We ensure that information about care and costs is clear and accessible to our patients.
- Transparency : We ensure that information about care and costs is clear and accessible to our patients.
- Empathy
- Patient Support: We offer empathetic and attentive support to patients and their families throughout their surgical journey.
- Sensitivity to Needs: We strive to understand and respond to patients’ emotional and physical needs.
These elements of vision, mission, and values will serve as a guide for CREOQ surgery center’s actions and decisions, ensuring that all stakeholders work toward common goals and share the same fundamental principles.
